Privacy Policy

Last updated: January 16, 2026

1. Identity of the Responsible Party

Credonvanto, with address at Av. Gregorio Méndez Magaña, Tamulte de las Barrancas, 86150 Villahermosa, Tabasco, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

Contact: +52 993 186 0541

2. Personal Data Collected

We collect only the data necessary to provide our educational services:

  • Full name
  • Email address
  • Phone number
  • Content of contact message

We do not collect sensitive financial data, banking information, or official identification data.

3. Purpose of Processing

Your personal data will be used exclusively to:

  • Respond to inquiries and information requests
  • Provide educational content about financial tools
  • Improve our informational services
  • Comply with applicable legal obligations

We do not use your data for commercial or advertising purposes, nor do we share it with third parties without your express consent.

4. Legal Basis

The processing of your data is based on:

  • Express consent manifested when submitting the contact form
  • Compliance with obligations arising from the established informational relationship
  • Federal Law on Protection of Personal Data Held by Private Parties

5. ARCO Rights

In accordance with Mexican legislation, you have the right to:

  • Access your personal data in our possession
  • Rectify incorrect or incomplete data
  • Cancel your data when you consider it is not required
  • Object to the processing of your data for specific purposes

To exercise these rights, contact +52 993 186 0541 or send a written request to our address. We will respond within a maximum period of 20 business days.

6. Data Transfer

We do not transfer personal data to third parties. Should we need to share information with essential technology service providers, we will notify in advance and request your explicit consent.

7. Security Measures

We implement technical, administrative, and physical measures to protect your data:

  • Encrypted connections via HTTPS protocol
  • Restricted access to personal information
  • Secure storage with periodic backups
  • Continuous training in data protection

8. Data Retention

We retain your personal data only for the time necessary to fulfill the described purposes or as required by applicable legislation. Once the purpose is fulfilled, we will proceed with secure deletion.

9. Cookies and Similar Technologies

We use cookies to improve user experience. Please consult our Cookie Policy for detailed information about their use and management.

10. Minors

Our site is not directed at minors under 18 years of age. We do not intentionally collect data from minors. If we detect information from a minor, we will delete it immediately.

11. Policy Modifications

We reserve the right to update this policy to reflect legislative changes or changes in our practices. Modifications will be published on this site with the corresponding update date.

12. Data Protection Authority

If you consider that your rights have been violated, you can approach the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) to file a complaint or report.

INAI: www.inai.org.mx

13. Consent

By using our website and providing your personal data, you accept the terms established in this Privacy Policy. If you do not agree, we ask you to refrain from providing personal information.